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“Our primary goal is to provide quality medical care for your employees, friends and family and return them to full function as quickly and safely as possible.”
— Dr. Pond
Updated Hours
Saranac Lake Location
Monday- Friday 9am-5pm
Sat & Sun 9am-4pm
Massena & Malone- Open limited hours/days at this time, please call for our weekly schedule.
Saranac Lake: 518-897-1000 * Malone: 518-521-3322 * Massena: 315-705-0700
Dr. Michael Pond, Medical Director


Urgent Care

What is Urgent Care?
Why Urgent Care?
Urgent care services are designed for acute, episodic care. Simply put, urgent care can treat most injuries or illnesses that are not life-threatening. If you put your family doctor on one side of a spectrum and the hospital emergency room on the other, then urgent care would fall right in the middle. Advantages of most urgent care clinics are that you do not need an appointment and in most cases, your insurance co-pay will be less than going to an emergency room.
Click the icon below to access our Patient Portal
and to pay current account balances.
Patient Portal Link
To Pay CURRENT bills online please click the link above
Mountain Medical Urgent Care not only provides the basic advantages of urgent care services, but goes beyond: "We treat you like family...providing quality care when you need it."
Additional rewards at Mountain Medical Urgent Care include:
Three facilities; Saranac Lake, Malone, & Massena
- Longer Hours – Saranac Lake, Massena, and Malone locations have extended hours
- Shorter Visits – our average visit lasts less than one hour
No Appointments Necessary
Open Seven Days a Week/ 365 Days per year!
Mountain Medical Services
Telephone: Saranac Lake Office (518) 897-1000 Lake Placid Office (518) 523-7575 © 2025 Mountain Medical Services. All Rights Reserved
Malone Office (518) 521-3322 Massena Office (315) 705-0700 Queensbury Office- Occupation Health Services- (518) 744-6560